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Higherin
NatWest Group

Senior Relationship Manager Review

at NatWest Group

Degree Apprenticeship

Finance

London

Review Submitted: April 2021

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Managing relationships for our clients.
Opening business current accounts
Managing Revolving credit facilities (corporate lending)
Facility documentation
Day to day admin
Legal fee write ups & Purchase order raising
Risk analysis on the current accounts and in general
Tenant/ client reviews for Real Estate investments
To what extent do you enjoy your programme?
5/5
It's not taken off yet, still in the very early days but so far everyone has been helpful and it's been a good start.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Built on my customer service relationship skills
Excel knowledge has increased
My writing skills have improved and wording on emails to clients.
Social skills internally in order to liaise with other areas of the business
Time management to ensure deadlines are met.

Structure and Support

How well organised/structured is your programme?
5/5
The diary dates have been sent out for every meeting for the next 2 years so planning has been easy. The programme seems structured in a way to allow us to focus on one topic at a time.
How much support do you receive from your employer?
5/5
My employer/ manager have made it clear the apprenticeship comes first and if I have any problems I can raise them. I've not had any issues yet and my manager/ team have been extremely supportive of my time.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I couldn't say much at this stage as the course has only officially started this Monday, however from an admin point of view, questions I've raised with BPP have been answered quickly and I've had no problems.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The senior managers in my business have all completed the same course as it's required for their role so I believe in time this qualification will teach me the necessary skills to perform well down the line and secure a position in the company at the end.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Many professional networking events, due to Covid, I haven't seen any sports teams, however social activities are being planned for the future return to office. I plan on joining a sports team if there's one available when we're back.

Recommendations & Advice

Would you recommend NatWest Group to a friend?
Yes
Why?
I've worked for other Financial Institutions and the progression was non existent. Management tried to keep you at the same level for their gain, not experience that at NatWest. Pay is also better. Colleagues have generally been really great and I've worked in great teams.
What tips or advice would you give to others applying to NatWest Group?
Based on my experience, we hire the person, not the answers they have. I've seen people interview for a role who had all the answers but someone else had a friendlier personality and more willingness to learn. People hire who they want to work with, so be yourself.
In This Review
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