Duty Manager Review
at Iceland Frozen Foods
Level 3 Apprenticeship
Customer Service
Darlington
Review Submitted: April 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My day to day work involves replenishing of stock in the store, dealing with customers and making sure they’re happy. I also deal with cash daily.
To what extent do you enjoy your programme?
5/5
I have a good giggle with my trainer although learn a lot in the process.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt communication. I am more confident at communicating with the public.
Structure and Support
How well organised/structured is your programme?
5/5
Very well structured. I have sections to complete in a decent time scale.
How much support do you receive from your employer?
5/5
My employer is behind me 110% any help I need they are there to assist.
How much support do you receive from your training provider when working towards your qualifications?
5/5
As much help as required
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I perform extremely well now. Better than before. Even from the few months I’ve been training I can see a difference in my work.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
At the moment due to covid we can’t really do much. And I was transferred during the pandemic so haven’t been able to do anything with the new guys I work with
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
Friendly atmosphere. More of a little family that colleagues.
What tips or advice would you give to others applying to Iceland Frozen Foods?
Be yourself and have a giggle.
