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Iceland Frozen Foods

Sales assistant Review

at Iceland Frozen Foods

Level 2 Apprenticeship

Customer Service

Cumbria

Review Submitted: April 2021

Overall Rating

3.3 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3/5 - Overview of Role
4/5 - Skills Development
2.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
3/5
I pick the online shopping orders in the mornings
To what extent do you enjoy your programme?
3/5
I learn new things each day

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
I have worked my way up to running the online picking system, non trade duty manager and currently working my way to full trade duty manager

Structure and Support

How well organised/structured is your programme?
3/5
Fairly structured as it's the same thing everyday, some days more work than others
How much support do you receive from your employer?
2/5
50/50 as I'm usually there without manager there so I call the shots most of the time
How much support do you receive from your training provider when working towards your qualifications?
4/5
Whenever I have a question, I usually get an answer!
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
During covid, we haven't had much chance but I've put into practice the things I've learned so far
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
I don't have chance so no

Recommendations & Advice

Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
There's a lot of room to progress within the company if you put in the work
What tips or advice would you give to others applying to Iceland Frozen Foods?
Don't come in expecting to do one Jon only, stretch yourself to experience all aspects of the roles included within the company
In This Review
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