Waitor Review
at Marstons
Level 3 Apprenticeship
Hospitality Management
Farnborough, Hampshire
Review Submitted: April 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I am responsible for taking orders and serving food and beverages to customers. It is important role so guest's satisfaction is high. I am also responsible for checking on customers to ensure that they are enjoying their meals and take action to correct any problems.
To what extent do you enjoy your programme?
5/5
I love my programme, I never feel rushed and am always supported and give lots of resources to use if I need to check anything
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt lots of new skills, like how to change a barrel of beer, food orders/ beer order, managing a team.
Structure and Support
How well organised/structured is your programme?
5/5
Everything is well organised and always gives me lots of time to complete work and to let me know in advance when skills days happen and whats coming next
How much support do you receive from your employer?
5/5
I receive lots of support from my employer, Marstons is a great company to be working for and I'm so happy they are putting in the time and money to train me. Lifetime training has also been amazing for all the work they do too.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Lifetime training gives me so much support and resources, to make sure I can complete my apprenticeship to a high standard.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I have learnt so much from them that I put into practice at work, it makes me a better worker and team leader.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Obviously due to covid most of these cant go ahead. But there are skills days for people to go on networking events, and much more.
Recommendations & Advice
Would you recommend Marstons to a friend?
Yes
Why?
Because they are a great company to work for, they look after their employees and want to see them grow and succeed.
What tips or advice would you give to others applying to Marstons?
Be yourself, its better to have differences then for everyone to be the same. Always try and get educated they offer so much to you and it will make you a better team leader and understand so much more about the industry.
