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NatWest Group

Software Engineer Apprentice Review

at NatWest Group

Higher Level Apprenticeship

Information Technology

Edinburgh

Review Submitted: April 2021

Overall Rating

4.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
4.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Currently I am working in a Infrastructure team with project managers. I attend daily meetings on application that we are developing and on monthly basis I get to run some projects myself. These projects include database patching (takes half a day) where I need to get 5 teams to coordinate and executing different tasks at the same time.
Other project that I've got to run (usually takes week or two weeks), is Data Copy Process where I need to get lot of people from two different datacenters and other departments to execute tasks so that we can copy data from a dc to another. This involves lots of communication between different teams as well as many many filled forms and created Standard Change Requests.
To what extent do you enjoy your programme?
5/5
I'm really happy how it all has worked out. I was a bit afraid of working from home, but somehow I feel like Zoom has even lowered the barriers a bit. I've been able to have had chats with more senior members of staff that I probably would try to avoid at the workplace because of my insecurities.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
I have learnt new skills that are relevant to my apprentice, but I didn't expect that I would learn more than that. The resources to learn something "off-topic" are really great. For example, last month I learnt every day little bit about influencing on our "Habit Calendar". That really sparked my interest and now I've bought books to get myself more immersed in the topic.
It's not only influencing that NatWest inspired me to learn more about, but also women rights and the climate. I find that these are quite interesting and important topics per se, but I wouldn't take the time on my free time to find out about these if I was a complete novice. But now that I have that spark lit by Natwest, I find myself trying to find more environment friendly products and reading about them.

Structure and Support

How well organised/structured is your programme?
5/5
I have all the support that I need and if I'm ever struggling with my course work, my colleagues are happy to jump right in to give me a hand.
On top of that, my assessor is excellent and we frequently chat about our course work with other apprentices to see if we can help each other out a bit.
How much support do you receive from your employer?
4/5
My line manager is excellent, he has this coaching log for me, where my colleagues can pick up things that my manager wants me to learn. Then they set up a call with me to go through these things.
I would wish more structured apprentice activities, so that we could get to know each other better. I know that I'm free to contact whoever I want, and so I have done, but it would be nicer to have more collective way of getting to know one another.
How much support do you receive from your training provider when working towards your qualifications?
4/5
My assessor is really great, she is always there for me and I know that I can email her whenever I need anything from her. She's helping me so much and always providing very good guidance on all assessments I am taking.
I'm enjoying it, but I would wish for a bit more variety when it comes to answering the questions.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It's hard for me to say just yet. So far my completed assessments have been very general like Health and Safety and Interpersonal and Written Communication, but I'm sure that once we get into bit more technical stuff in the course work, it will be a great asset for me and my team.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
During international women's month I joined a lot of different webinars to get more knowledge on the topic and that inspired me to join my work's gender network!
I have also applied as a volunteer for COP26 which was encouraged by my employer. They also support me by giving extra days-off for those who want to volunteer in the event.

Recommendations & Advice

Would you recommend NatWest Group to a friend?
Yes
Why?
I feel like this is the chance I've been waiting for. I feel like I can become whatever I want if I just keep learning and network with the right people. I have told my friends already that they should apply, because this company feels like a dream come true.
What tips or advice would you give to others applying to NatWest Group?
Be yourself. To me it seems like NatWest wants to hire people who are good fit for the company culture, so if you get hired for who you are, you're definitely going to get the most out of it.
Do your research as well. It's easier to give good answers when you know what behaviours the company values.
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