Production chef Review
at Marstons
Level 2 Apprenticeship
Hospitality Management
Somerset, UK
Review Submitted: April 2021
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
4.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role is to cook behind the line. I cook dishes to order as-well as prepping the food before the service begins. I have to know what goes into the dishes, how they are presented and get them out in the expected wait time. I have to clean during and after service, know about allergens and cross contamination , as well as company procedures.
To what extent do you enjoy your programme?
5/5
I enjoy my programme very much. I am Always pushed to do my best and always praised by my trainer and my workplace when I have done well. I always feel motivated to exceed my goals and this makes me enjoy my learning and training. My trainer always sets out my learning in a way that doesn’t feel like a mountain and a struggle.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learned many new skills. I have learned how to multitask , use knives correctly, cook dishes to the right temperature ( for example a steak being rare or medium well) and even how to fillet/ de bone a chicken as I work in a rotisserie. I have built up skills I already had also such as good communication skills which are very important in the kitchen.
Structure and Support
How well organised/structured is your programme?
5/5
My programme is very well structured. It’s always set out with dates and end point dates which I am aware of, giving me end goals and targets. These dates and expectancies make me feel much more organized, as well having portal online which sets everything out in a format which is very easy to understand.
How much support do you receive from your employer?
3/5
My employer hasn’t always been the best with support. She will print things out and give me dates of when I need them but she will not always give me advice and fill out paperwork where it’s needed. In some ways in the past she has treated me like a qualified member of staff with expectancy’s, however my assistant manager has supported me in areas where my employer has not.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider always pushes me to do my best but always make sure I understand and comfortable with the work set. She makes end goals very clear and always answers questions when I need assistance. She praises me as well as letting me know where I may need work in areas, this helps me be the greatest chef I possibly can.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification has taught me many things that I can use in the workplace. I can learn and watch videos online that I cannot necessarily experience in my workplace, for example filleting a fish or making bread, we do not do however I’m still able to learn this through my training provider.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
We do not have social activities in my workplace however we do have an online system of learning which allows our workplace to compete against each other in competitions. This app allows us to socialize with each other whilst learning so I personally think it’s very efficient however I would like to have extra curriculum activities involved in my workplace.
Recommendations & Advice
Would you recommend Marstons to a friend?
Yes
Why?
Marstons are always very supportive with my learning and help me work around any issues in the workplace. They are usually very quick to respond to any issues and any needs that I have. However I have found I have had to supply my own uniform and equipment in the past which isn’t a major issue however it would be nice if it was supplied.
What tips or advice would you give to others applying to Marstons?
I would advise them to be professional in the workplace as I have come across employees in the past who are not and it has affected others work performance. I would advise them to do any qualifications they could while working for Marstons since they are very supportive with training programs and learning.
