Service engineer Review
at BT Group
Higher Level Apprenticeship
Engineering
Redhill, Surrey
Review Submitted: March 2021
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Fixing telephone lines and broadband, as well as providing, going to the exchange and climbing pole and house end, going to pcp to terminate
To what extent do you enjoy your programme?
5/5
I enjoyed being buddied with an experienced engineer showing me how things are done
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Learnt new telecommunications skills, problem solving, understanding of the network
Structure and Support
How well organised/structured is your programme?
5/5
The program delivered was very structured, the NVQ days were great enabled me to get through the work
How much support do you receive from your employer?
5/5
The support was tremendous, I had my NVQ teacher on sect at any time as well as my manger and team mates
How much support do you receive from your training provider when working towards your qualifications?
5/5
The support was there all the time, if I had any questions they were more than happy to answer and point me in the right direction
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It was the basis of me understanding the job role, by getting through the theory I was able to be able to complete real live jobs on the field,
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I haven’t come across any of this events but that’s probably due to the COVID situation affecting everybody
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
Excellent company to work for with terrific Career prospects to go into
What tips or advice would you give to others applying to BT Group?
Enjoy the journey and embrace the information as it will help you along the way
