Telecoms Engineer Review
at BT Group
Level 2 Apprenticeship
Engineering
Birkenhead
Review Submitted: March 2021
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
4/5
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Skills Development
4.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Installing broadband and telephony services for customers. Diagnose and repairs faults reported by customers to a standard set out from out CP's(Customer Providers) and OfCom
To what extent do you enjoy your programme?
5/5
Loved it. Become an Engineer for filling my dream job, met so many life-ling friends, my social life and health have increased 10 fold. The company is fantastic, supportive. Management has been great.
I was sent to Bolton for my training and the training facilities and trainers were world class.
I was sent to Bolton for my training and the training facilities and trainers were world class.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
In the last 12 months, I've learnt so many high intellectual skills which I take to my role every day. I completed a 10 week training course including a few months of online learning. At the end of my 12 months, I'll be getting a City&Guilds Qualification.
Structure and Support
How well organised/structured is your programme?
4/5
Structured training, supported by the trainers throughout the training. Assigned an NVQ assessor at the start who was there to answer any questions. 10 NVQ days a year to complete the coursework. Assigned a buddy at the start and given 4 weeks with him.
How much support do you receive from your employer?
5/5
4 weeks with a buddy when you first go live in he field (Recently increased to 6 weeks). NVQ assessor assigned, 10 NVQ days. Assigned a local patch lead who will help on the field when struggling.
Live in the field, you meet lots of engineers which are always acallaway
Live in the field, you meet lots of engineers which are always acallaway
How much support do you receive from your training provider when working towards your qualifications?
5/5
Assigned a tutor, 10 NVQ days, easy to work platform.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It doesn't necessarily help better perform my role, the NVQ is about gathering evidence of what I learnt at the training school and demonstrating this live in the field.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
BT allow you to volunteer a few days a year yet this has been postponed due to Covid.
Christmas party also cancelled due to covid but everyone gets a limit for a Christmas event.
Other than that, from my knowledge, OR don't do anything else locally.
Christmas party also cancelled due to covid but everyone gets a limit for a Christmas event.
Other than that, from my knowledge, OR don't do anything else locally.
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
£28500 after your first year (For a level 2 this is out of this world) rising to £32,000 after UG upskilling.
Training is fantastic, you'll meet loads of friends. Satisfying job. Driving around being your own boss is brilliant. Loads of perks.
Training is fantastic, you'll meet loads of friends. Satisfying job. Driving around being your own boss is brilliant. Loads of perks.
What tips or advice would you give to others applying to BT Group?
Think Health & Safety.
There's a practical demonstration at the assessment centre; follow the completed example given. Take apart if needed.
Revise before your video interview so you know your answers. Write your ansers down and keep with you. Your given 1-2 mins to think before answering
There's a practical demonstration at the assessment centre; follow the completed example given. Take apart if needed.
Revise before your video interview so you know your answers. Write your ansers down and keep with you. Your given 1-2 mins to think before answering
