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Higherin

retail Review

at Iceland Frozen Foods

Level 2 Apprenticeship

Customer Service

Hounslow

Review Submitted: March 2021

Overall Rating

4.4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
4.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Serving customer checkout and handling stock
To what extent do you enjoy your programme?
5/5
really helpful and i also enjoying developing my skills by learning the subject in detail

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
yes I am learning new skills and also learning about retail and customer service in depth through the apprenticeship

Structure and Support

How well organised/structured is your programme?
5/5
it has action plans so it is easy to follow up what you have to do in a proper way
How much support do you receive from your employer?
5/5
really supportive and helpful
How much support do you receive from your training provider when working towards your qualifications?
5/5
always ready to explain what i don’t know !! 100% availability and support
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
i think its a way to develop your skills that you already have and its an opportunity to use what you have learned in your work place
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
no

Recommendations & Advice

Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
we have an excellent range of high end inexpensive products and also a lot of offers plus we do have home delivery for those who spend more then 25 pounds ! so it is really convenient
What tips or advice would you give to others applying to Iceland Frozen Foods?
even if you have no experience in this field you will be trained in an enjoyable way and its also a place where you can develop yourself with great opportunities!! plus iceland its like a family you will have fun
In This Review
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