Head Chef Review
at Mitchells and Butlers
Higher Level Apprenticeship
Hospitality Management
Milton Keynes
Review Submitted: February 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role within Mitchell's and Butlers has two levels firstly as Head Chef of a high volume unit I manage all back of house responsibilities and secondly as area support I help recruit/manage and train the back of house teams within my district. On a day to day basis I complete a wide array of tasks such as cooking, ordering, workflow planning, training and any unexpected issues arising. As part of my current tasks I also offer support and guidance for any of the chefs in the district with needed tasks.
To what extent do you enjoy your programme?
5/5
I am a very strong believer in life long learning and really enjoy learning new skills, enhancing my knowledge in areas of work or learning new strategies for improvement. I find the built-in flexibility of the coursework and the support of my tutors really adds to my enjoyment of my course and can clearly see how it will help me in my role.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
As I get further into my career, both with Mitchell's and Butlers and in a wider sense I have gained a wider appreciation for the skills needed to train people effectively. What has been great on my course is the fact that it is well suited to my role so that all of my base skills have been enhanced and improved and it has challenged how I go about training my team.
Structure and Support
How well organised/structured is your programme?
5/5
I find the program is very well structured with a clear timetable of progress along the apprenticeship including goalposts to track your understanding. With an online portal of learning resources that can be accessed by a wide variety of devices coupled with understanding tutors that offer a flexible calendar for visits it gives not only the structure and support but also the flexibility to fit into my life.
How much support do you receive from your employer?
5/5
My employer is incredibly supportive of my own and each persons apprenticeship within the company.
There are several ways that they do this
A dedicated apprenticeship manager within the company
Actual time on my rota each week to complete learning
There on online training platform that has resources that support my learning
The opportunity to pick up tasks within my role to practice what I am learning and more
There are several ways that they do this
A dedicated apprenticeship manager within the company
Actual time on my rota each week to complete learning
There on online training platform that has resources that support my learning
The opportunity to pick up tasks within my role to practice what I am learning and more
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a high level of support from my training provider with clear expectations of what is needed to be completed and an amazing level of communication from my assigned tutor. I am challenged to push further into my tasks exceeding the required level which increases my enjoyment of learning with them.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I was put onto this course after I had a consultation with my training provider and then completed a skill scan to determine which would be the best course for myself. After this, it was determined that a level 4 hospitality management was the best fit for me. I find this course really fits incredibly well with my job role but also challenges me to grow.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We have a number of extra curricular activities with my company before covid we would have district events such as sports days, socials events, junior management network meetings and I had organised sous chef day. During the pandemic we have ran a weekly quiz night, catch-up calls, Facebook competitions to try and keep in contact with our teams
Recommendations & Advice
Would you recommend Mitchells and Butlers to a friend?
Yes
Why?
Because I already have to a number of my friends or past colleagues.
For me Mitchell's and Butlers is a great employer who have a genuine care for its team. They have spent a lot of time to include things like mindfulness, mental health training, skills training and clear progression paths among the things they offer
For me Mitchell's and Butlers is a great employer who have a genuine care for its team. They have spent a lot of time to include things like mindfulness, mental health training, skills training and clear progression paths among the things they offer
What tips or advice would you give to others applying to Mitchells and Butlers?
Be open to learning, build an open mindset to what you think you can achieve.
Try not to think of it a job but a journey to your future with as many options open as the ones you are willing to chase.
And lastly criticism is a chance to be better than you were yesterday.
Try not to think of it a job but a journey to your future with as many options open as the ones you are willing to chase.
And lastly criticism is a chance to be better than you were yesterday.
