Quality & Training Team Leader Review
at RSA Group
Level 3 Apprenticeship
Insurance and Risk Management
Liverpool
Review Submitted: February 2021
Overall Rating
1.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
1.5/5
-
Overview of Role
2/5
-
Skills Development
1.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
2/5
Quality & Training Team Leader responsible for the undertaking and provision of quality reviews, coaching and feedback to employees from Induction through to complex Injury handlers
To what extent do you enjoy your programme?
1/5
It's difficult to say as I'm only a few weeks in. I've struggled with technical issues (Adobe Connect) and required IT approval from my employer for what has been deemed not standard software. This meant I missed the Induction and have had to catch up separately. This hasn't been enjoyable.
Skills Development
Have you learnt any new skills or developed existing skills?
2/5
I'm currently developing existing skills and hoping to attach my own leadership framework, objectives and evidence for submissions to the requirements of my Apprenticeship
Structure and Support
How well organised/structured is your programme?
2/5
It appears to be very well organised and structured for the purposes of self serve learning. The timeline and requirements are clear, however, managing this against business need (as a Leader) alongside strategising and planning for a new year involving covid, together with my technical issues accessing webinars, has been extremely challenging
How much support do you receive from your employer?
1/5
My employer is supportive of their commitments to the Apprenticeship scheme, however, having individual support from your line manager differs.
How much support do you receive from your training provider when working towards your qualifications?
1/5
I've not experienced this yet
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
1/5
Again, so soon into the programme it's difficult to say. I feel I perform well in my role, and that's partly due to previous experience. That being said, the role is expanding alongside my increased experience and I'd like use examples of my work within the Apprenticeship framework
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Yes
Recommendations & Advice
Would you recommend RSA Group to a friend?
Yes
Why?
Great culture and company values
What tips or advice would you give to others applying to RSA Group?
RSA offers good career choices and paths, and is an advocate for continued professional development
