Store Assistant Review
at Iceland Frozen Foods
Higher Level Apprenticeship
Customer Service
Glasgow
Review Submitted: January 2021
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Everyday can be different, most days I'm breaking down deliveries and putting stock on shelfs and storing over stock away safely. If needed I will go on checkout and serve customers. I help customers find products when required.
To what extent do you enjoy your programme?
5/5
I enjoy the programme very much. I enjoy learning more aspects of my job. As I want to progress this is an excellent way to do so.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learned to do cash up and learned how to use the different systems the store uses to run stock control and printing display labels.
Structure and Support
How well organised/structured is your programme?
5/5
Very well organised especially with lockdown and social distancing.
How much support do you receive from your employer?
5/5
My employer is very supportive. If I have to do a task to help with the apprenticeship or I need a piece knowledge, my manager and deputy are always there to help.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider is very helpful. If I am finding something difficult they will help me understand it or try bring me to the realisation.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification help in my role as it helps me understand thing more and means I'm more prepared for some more complicated tasks.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
There are no extra curricler activities in my work.
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
Iceland are an amazing company to work for. Progression is there for people that wish to and its a really fun and happy place to go to work everyday.
What tips or advice would you give to others applying to Iceland Frozen Foods?
Just be yourself and put the work in. You'll enjoy it.
