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Duty manager Review

at Iceland Frozen Foods

Level 2 Apprenticeship

Customer Service

Swansea / Abertawe

Review Submitted: January 2021

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Duty manager.
This involves setting an example to the team, stock handling, online picking and managing the team. It changes from morning depot deliveries to getting it right at night.
To what extent do you enjoy your programme?
5/5
Since leaving college to work at Iceland, this apprenticeship is an amazing opportunity for me to improve my CV, Gain knowledge and have an aim to work towards too.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Yes most definitely.
Being as young as 17 and being able to get a career is phenomenal. I’ve definitely matured, improved on time keeping/ managing skills, communication skills and my knowledge in retail .

Structure and Support

How well organised/structured is your programme?
5/5
Very well I enjoy that the lifetime team is only one txt away .
How much support do you receive from your employer?
5/5
Lots of support and I know I can count on them if i know.
How much support do you receive from your training provider when working towards your qualifications?
5/5
when I get a new task it gets explained really well and it gives me more confidence
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It helps me preforms better because I need to expand in my answers which makes me think harder
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There isn’t .

Recommendations & Advice

Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
I believe iceland is a great company
What tips or advice would you give to others applying to Iceland Frozen Foods?
Just to be prepared to work hard and enjoy !
In This Review
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