Sales assistant Review
at Iceland Frozen Foods
Level 2 Apprenticeship
Customer Service
Ashford, Kent
Review Submitted: January 2021
Overall Rating
4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
4/5
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Skills Development
3.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I run the frozen section in the store which involves me running out all of the stock that can be put out on the shop floor and making sure stock levels are correct for frozen, also I always am part of the closing team so I make sure the store is clean and tidy when we leave
To what extent do you enjoy your programme?
4/5
I really enjoy my programme it has taught me so much about I can improve within my job
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learned many news skills in my role, such as communication skill, I have become much more confident when dealing with customers also I’ve learned the values of working in a team
Structure and Support
How well organised/structured is your programme?
4/5
I feel that it is very well structured, I can do a module a month and then have a meeting with my trainer to discuss the module I have completed
How much support do you receive from your employer?
4/5
I receive a decent amount of help from my employer, if I ever need help or support all I have to do is ask and they are more then happy to help
How much support do you receive from your training provider when working towards your qualifications?
4/5
I get a lot of support for my trainer, I just have to ask when we have a meeting or I can message him or email at anytime
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It has help me so much already, it’s helped me loads to improve my confidence and communication skills with customers
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
In the current situation of our country there are none due to COVID
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
Because it’s a good company to work for, I’m and respected by all of the staff and we are all a great team, also the company is very good to its staff
What tips or advice would you give to others applying to Iceland Frozen Foods?
Work hard and stay focused
