Sales Assistant Review
at Iceland Frozen Foods
Level 2 Apprenticeship
Customer Service
Chatham
Review Submitted: January 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I am a duty manager. This role involves opening/closing the store, cashing up, supervising staff, dealing with customer queries, ensuring smooth flow of home deliveries, stacking shelves, operating the till
To what extent do you enjoy your programme?
5/5
I enjoy the programme as it helps me to develop and refine my knowledge about working in retail and this helps me in my work life
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learned how to cash up, build relationships with staff and customers, develop my knowledge in customer service and how to develop myself
Structure and Support
How well organised/structured is your programme?
5/5
The communication is good as My trainer is in constant contact with me and is available whenever I need him. The work itself is also organised and structured in a way I am happy to complete it
How much support do you receive from your employer?
5/5
My employer is very helpful and is there to assist me when I need it
How much support do you receive from your training provider when working towards your qualifications?
5/5
[This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] is very helpful and is always there to help me with further details
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I understand things like customer relationships better than I did before
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes there are social events eg. Dinner
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
It’s a good company to work for that helps in career progression
What tips or advice would you give to others applying to Iceland Frozen Foods?
Be prepared to work all hours for your store
