Supervisor Review
at Iceland Frozen Foods
Level 3 Apprenticeship
Customer Service
Ashford, Kent
Review Submitted: January 2021
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
4/5
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Skills Development
3.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am a supervisor in store. My role means I am responsible for ensuring all products are available to customer, the shop is presentable, safe and legal and that as a store we hit all KPI targets
To what extent do you enjoy your programme?
5/5
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt to actively listen to staff and customers. I have learnt the importance of commercial merchandising and how it effects the point of view of the customer
Structure and Support
How well organised/structured is your programme?
5/5
It was well structured with monthly catch up session with my tutor
How much support do you receive from your employer?
4/5
I received as much support from my employer as I needed. They were excited to see my growth
How much support do you receive from your training provider when working towards your qualifications?
5/5
I received all the support I needed to pass my qualification with a distinction, they knew how important it was to me
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I feel that it helps day to day, when approaching a new situation I take a step back and assess properly how I should approach it
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
It is a friendly, challenging environment. Everyone wants to see you thrive here
What tips or advice would you give to others applying to Iceland Frozen Foods?
To show Iceland that you’re willing to learn and better yourself
