Apprenticeship Review
at Iceland Frozen Foods
Level 2 Apprenticeship
Customer Service
Maidstone
Review Submitted: January 2021
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
4/5
-
Skills Development
3.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
My role if very involved has a lot of interaction and needs good time management and god people skills
To what extent do you enjoy your programme?
4/5
I really enjoyed this program it gives me the chance to develop and learn
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes I have I have learnt things like cashing up, how to manage a team better etc.
Structure and Support
How well organised/structured is your programme?
4/5
It is very well organised with remote meetings scheduled every month to make sure I am doing okay
How much support do you receive from your employer?
3/5
I receive a fair amount but being in a large store the managers are busy a lot
How much support do you receive from your training provider when working towards your qualifications?
4/5
My trainer is always there to support me if I need him weather it be by text call or email he always responds
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I feel it really helps me because I can ask my trainer if I feel I need advise on something I maybe doing wrong
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
No there isn’t not at the minute
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
Because it is a company that looks after their colleagues
What tips or advice would you give to others applying to Iceland Frozen Foods?
Be ready for a fast paced place of work with lots of lovely people
