Online picker Review
at Iceland Frozen Foods
Level 2 Apprenticeship
Customer Service
East Grinstead
Review Submitted: January 2021
Overall Rating
3.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Picking orders for online customers.
Ensuring the customer’s order is fulfilled & then stored correctly until delivery takes place.
Ensuring the customer’s order is fulfilled & then stored correctly until delivery takes place.
To what extent do you enjoy your programme?
4/5
I am learning a lot & enjoying what I’m learning.
It’s more in-depth than I thought it would be.
It’s more in-depth than I thought it would be.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Learnt a lot about product knowledge, stock rotation, storage of ambient/chilled/frozen goods.
Structure and Support
How well organised/structured is your programme?
4/5
Well organised.
Meeting dates & deadlines adhered to.
Meeting dates & deadlines adhered to.
How much support do you receive from your employer?
2/5
No support received so far.
How much support do you receive from your training provider when working towards your qualifications?
4/5
It’s early days, but my trainer is always on hand to answer any queries I have.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
As I’m still at the beginning of my training, I haven’t had much of a chance to use my training in my current role, but I feel it will help moving forwards, as I learn more.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
Not sure if it means as a place to work or shop?
Nice environment to work in, quite flexible. Lots to learn.
Good place to shop, wide range of products available at good prices.
Nice environment to work in, quite flexible. Lots to learn.
Good place to shop, wide range of products available at good prices.
What tips or advice would you give to others applying to Iceland Frozen Foods?
Be flexible, and willing to work as a team.
Good learning opportunities if you want them.
Good learning opportunities if you want them.
