Deputy manager Review
at Iceland Frozen Foods
Level 3 Apprenticeship
Customer Service
Chichester
Review Submitted: January 2021
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
4.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I am a apprenticeship deputy manager,I run the store on a daily basis 9 hours a day, I manage around 23 members of staff a week, I do stock handling, cash, checkouts, reports, date checking, reductions, complaints, compliments ,charity ,
To what extent do you enjoy your programme?
5/5
I love learning new things and developing myself better
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes I have recently learnt how to manage my colleagues better in a more productive way, I have also learnt more about the company and what is expected
Structure and Support
How well organised/structured is your programme?
5/5
Very, [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] is amazing and supports me completely, the resources available to me are incredible
How much support do you receive from your employer?
4/5
80% Purley because my store manager isn't very supportive with regards to completing endorsements for Me but my area manager is very supportive and gives me plenty od opportunities
How much support do you receive from your training provider when working towards your qualifications?
5/5
My trainer is amazing and gives me everything I need to succeed and always checks up on me
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I have learnt so much within the last 6months that I wouldn't of gotten anywhere else..and I am confident I will pass
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Networking events I have now been to 2 which I have been lucky to meet some of the board members
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
Because you get great benefits and it's a family run business, the company always puts in +100% for the staff... You are so looked after at Iceland
What tips or advice would you give to others applying to Iceland Frozen Foods?
Don't be afraid to ask for help, support is always available to you,. This company is all about making each colleague a better person and for developing you
