Duty manager /trainee supervisor Review
at Iceland Frozen Foods
Level 3 Apprenticeship
Customer Service
Plymouth
Review Submitted: January 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I work as a duty manager and i am using this course to gain skills, experience and confidence to complete my supervisor training.
To what extent do you enjoy your programme?
5/5
My trainer is really easy to talk to and always there when i need help.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
As i am at the start of this course i am developing existing skills. But i am also learning new skills on how to communicate with my team .
Structure and Support
How well organised/structured is your programme?
5/5
Bit confusing at 1st but isn't everything. But really easy once in the swing of things.
How much support do you receive from your employer?
5/5
My employer is behind me all the way and trys his hardest to sit down with me when needed
How much support do you receive from your training provider when working towards your qualifications?
5/5
As much support as i need
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Even just starting it has made me change my way of communicating with my team and understand peoples needs.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Due to covid no but before we would have staff days out etc
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
Its a good company to progress with and everyone i work with are the best team i have worked with
What tips or advice would you give to others applying to Iceland Frozen Foods?
Show your keen and passionate about the job and you will go far.
