Retail assistant Review
at Iceland Frozen Foods
Level 2 Apprenticeship
Customer Service
Tonbridge
Review Submitted: January 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I’m retail assistant so this can be anything to checkout, stock and onlines.
To what extent do you enjoy your programme?
5/5
I enjoy the programme a lot for someone who hasn’t been in the business for long. It helps me get understanding of the retail industry.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I’ve learnt how to do with customers better.
Structure and Support
How well organised/structured is your programme?
5/5
It’s very organised and structured.
How much support do you receive from your employer?
5/5
They always give me support and help as much as they can.
How much support do you receive from your training provider when working towards your qualifications?
5/5
They always tell me how to get the maximum grade.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It gives me a better understanding about my role in the business.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There is social activities for example at Christmas.
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
Great way to start for people at my age. Very friendly staff.
What tips or advice would you give to others applying to Iceland Frozen Foods?
Make sure you work hard and enjoy working because it is not nice when you don’t like working somewhere.
