customer assistant Review
at Iceland Frozen Foods
Level 2 Apprenticeship
Customer Service
Evesham
Review Submitted: January 2021
Overall Rating
4.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
4/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Some days i have stock days where i work deliveries. Some days i have till shifts. I pack home deliveries, deal with customers, date check chilled items, reduce food, scan off waste and take in direct deliveries.
To what extent do you enjoy your programme?
4/5
i enjoy my programme as i have enough time to complete task and helps me with future promotions where i can work up the career ladder.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt how to deal with a variety of customers effectively , developed my time management skills
Structure and Support
How well organised/structured is your programme?
5/5
very organised. set times where i have my session when my assessor. set dates i have to complete my tasks by.
How much support do you receive from your employer?
5/5
a lot. get given time to complete my work
How much support do you receive from your training provider when working towards your qualifications?
4/5
always given things to improve on, and what i'm good at. motivates me to work on my weaker topics.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
it helps me develop new skills which enables me to train future young starters and maybe get promotions in the future
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
we have christmas parties and other social events which are fun and good for team building
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
As they are w very friendly store, good to work for, treats everyone the same. recognises hard work
What tips or advice would you give to others applying to Iceland Frozen Foods?
be prepared to work hard, and you'll be rewarded.
