Retail assistant / cashier Review
at Iceland Frozen Foods
Level 3 Apprenticeship
Customer Service
Gateshead
Review Submitted: January 2021
Overall Rating
3.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
2.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role is to serve customers on the till and help out on stock when needed. I’ve also got a little experience with sorting deliveries
To what extent do you enjoy your programme?
4/5
I enjoy my programme, but i don’t feel like it’s the full 100% with Covid :(
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I’ve learned about different types of customers and how they effect the work place and need to be treated differently
Structure and Support
How well organised/structured is your programme?
4/5
Very well organised!
How much support do you receive from your employer?
3/5
I receive a lot of support from my employer and my manager is also there if I get stuck.
How much support do you receive from your training provider when working towards your qualifications?
3/5
My training provider is really supportive and she always makes it known that she’s there whenever i need help
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
1/5
I’m still too early in the programme to say.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
We do charity events mainly which are always different
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
It’s a good company to work for as they help you better yourself and you can always progress
What tips or advice would you give to others applying to Iceland Frozen Foods?
Don’t be put off by the awkward customers and enjoy it
