Service Deliver Trainee Engineer Review
at BT Group
School Leaver Programme
Engineering
Neath / Castell-nedd
Review Submitted: July 2020
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Openreach Service delivery trainee engineer. Providing, maintaining and repairing the copper and fibre Telecoms network in Wales. Keeping customer connected
To what extent do you enjoy your programme?
5/5
Meeting new people, learning new topics and building confidence and Ability to perform every day tasks in the telecoms environment
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Learnt a lot of skills as previously knew nothing about the network. So with all the training and practical experiencing with working in the network I’ve broadened my knowledge and skills massively thanks to Openreach.
Structure and Support
How well organised/structured is your programme?
5/5
Very well organised with the option of help and assistance if and when needed.
How much support do you receive from your employer?
5/5
A lot. There’s always someone available on the end of the phone with vasts amount of knowledge and show a great amount of patience and empathy
How much support do you receive from your training provider when working towards your qualifications?
5/5
Again a lot. If there’s ever anything I’m unsure of there’s always help and guidance readily available
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Massively the content is backed up in the everyday field which makes it easier to understand and relatable
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, there are out of work activities available online for myself and my family. Also there are sport groups known which are currently looking to organise meetings also
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
It’s everything I thought and more. Healthy and enthusiastic environment to work in
What tips or advice would you give to others applying to BT Group?
Be yourself ad show BT what they’d be getting in you. Don’t change to something you think they might be looking for
