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Higherin
Softcat

Order Fulfilment Intern Review

at Softcat

Placement (10 Months+)

Business Operations

Marlow

Review Submitted: June 2025

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Support and Guidance
5/5 - Company Culture
5/5 - Overall Experience
5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.
In my role in order fulfilment, I manage the auto-buyer system, which involves solving queries and working closely with distributors and our sales team to streamline processes. I ensure customer orders are accurately processed and delivered on time, resolving any issues that arise along the way. This role requires strong communication, attention to detail, problem-solving skills, and effective time management to balance and tackle multiple tasks in a fast paced environment.
Were you given much responsibility during your placement / internship?
Yes, I was given significant responsibility, as I was managing the auto-buyer system alongside another intern. I believe my responsibilities were valuable as it helped me to build independence, improve teamwork and make meaningful contributions to the order fulfilment team.
Please rate how meaningful the work you were doing was
5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?
Yes, I’ve developed key skills since starting this role, particularly my attention to detail, communication, and problem-solving skills. I’ve learned to spot and resolve issues more efficiently, communicate effectively with both internal and external teams, and ensure accuracy throughout the order fulfilment process. These skills have helped my personal and professional development and boosted my overall confidence, strengthening my future employability and readiness for new challenges.
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?
I received constant support and guidance throughout my placement. I was paired with an aligned buddy who provided regular assistance. I also had one-to-one meetings with my managers for feedback and support and the entire team was always willing to help whenever I needed it. This supportive environment helped me learn quickly and feel confident in my role.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5

Company Culture

What was the company culture and general atmosphere like?
It was the best company culture you could ask for ! Everyone was friendly and welcoming, making it a very fun place to work. There were also plenty of events happening, which helped build a strong sense of community.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5

Overall Experience

To what extent did you enjoy your placement / internship?
I really loved my placement and enjoyed the experience a lot. It was a great environment to work in and I definitely want to return after university.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5

Future Career Prospects

Please rate the future employment prospects at Softcat
5/5

Recommendations & Advice

Would you recommend Softcat to a friend?
Yes
What advice would you give to others applying to Softcat
Softcat is a great company to work for where you can be valued and feel supported. My advice would be that you should be yourself and back yourself! We all have different skills and traits, and everyone is unique in their own special way. Embrace what makes you different and stay confident!
In This Review
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