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Cisco

Network Support Engineer Intern Review

at Cisco

Internship (1 Month+)

Information Technology

Review Submitted: September 2024

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Support and Guidance
5/5 - Company Culture
5/5 - Overall Experience
5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.
- Providing technical support via phone and email to global customers, assisting in troubleshooting and resolving issues across the entire Cisco Meraki product line
- Performing in-depth analysis of technical issues by utilizing tools like Wireshark to analyze network traffic and diagnose complex connectivity and performance problems
- Collaborating with other teams and team members
- Developing a dedicated internship project
Were you given much responsibility during your placement / internship?
Working with clients and solving network issues during business hours was a big responsibility, however, we always had someone willing to help
Please rate how meaningful the work you were doing was
5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?
Customer support, advanced networking, cloud management, a broader view of the entire IT sector
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?
We received a very extensive technical and soft skills training as well as support on an ongoing basis throughout the internship
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5

Company Culture

What was the company culture and general atmosphere like?
The best work culture I've ever experienced
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5

Overall Experience

To what extent did you enjoy your placement / internship?
My overall experience is very positive
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5

Future Career Prospects

Please rate the future employment prospects at Cisco
5/5

Recommendations & Advice

Would you recommend Cisco to a friend?
Yes
What advice would you give to others applying to Cisco
Be yourself, show your passions and interest
In This Review
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