Technical Support Analyst Review
at G-Research
Placement (10 Months+)
Information Technology
London
Review Submitted: September 2024
Overall Rating
4.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Support and Guidance
4.8/5
-
Company Culture
4.5/5
-
Overall Experience
5/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
Involves both technical support, IT engineering and cyber security operations
Were you given much responsibility during your placement / internship?
Created automated scripts for onboarding new employees and worked with other engineering departments to gain more tools for our team. By the end of my placement, I was teaching full-time employees about new processes for our cyber security operations.
Please rate how meaningful the work you were doing was
3/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
Network engineering, cyber security operations, IT support & communications. PowerShell, BASH and Linux engineering
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
I unfortunately had less guidance at the start due to organisational changes, however by the end, I felt fully supported and backed by my team/management.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
Good
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
4/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5
Overall Experience
To what extent did you enjoy your placement / internship?
I enjoyed it very much, it taught me many things about industry prioritises as well as IT infrastructure that I never would have learnt at university
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
4/5
Future Career Prospects
Please rate the future employment prospects at G-Research
5/5
Recommendations & Advice
Would you recommend G-Research to a friend?
Yes
What advice would you give to others applying to G-Research
Prepare well for the interviews as there are many stages and they can be very tough. If you are interviewing for my role focus on cyber security, customer service and IT infrastructure
