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American Express

Summer Marketing Intern Review

at American Express

Internship (1 Month+)

Digital Marketing

London Victoria

Review Submitted: August 2024

Overall Rating

4.7 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Support and Guidance
4.3/5 - Company Culture
5/5 - Overall Experience
4/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.
In my role, I worked as part of the Digital Acquisition team in the London office, developing a landing page and email campaign for American Express UK. My average day consists of answering emails, arranging networking chats, collaborating with creative agencies on my projects and conducting product and Cardmember research (data analysis).
Were you given much responsibility during your placement / internship?
I was given huge amounts of independence and responsibility throughout my internship. Working within ICS, I was made to feel like a peer rather than just an intern. In regards to my internship project, I was able to lead it autonomously whilst also having a strong network of support behind me. The experinece allowed me a lot of independence and leadership development.
Please rate how meaningful the work you were doing was
5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?
I have learnt how to: write a marketing brief, conduct data analysis, carry out competitor research, give feedback to creative agencies and develop my financial awareness.
I am now have a greater understanding of excel, compliance, the payments industry and internal marketing processes.
In terms of soft skills, I have strengthgened my presentation and communication skills through collaboration with a variety of stakeholders both internally and externally.
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?
I was given huge amounts of support throughout my internship. Every member of my team made time to meet up every week, grab a coffee and check in with how I was getting along. I also met every week with a designated mentor and budd every week, who also offered advice and support throughout.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5

Company Culture

What was the company culture and general atmosphere like?
American Express is an amazing company for its culture. Everyone is happy to make time to support your growth and is really invested in getting to know you as a person rather than just within a work setting. The work/life balance is really good and there are lots of company socials.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
4/5
How would you rate the diversity initiatives?
4/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
4/5

Overall Experience

To what extent did you enjoy your placement / internship?
I hugely enjoyed my internship. My team were so friendly, supportive and fun and really made the entire experience. I learnt so much and developed many soft and technical skills. I would hugely recommend an internship at American Express.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5

Future Career Prospects

Please rate the future employment prospects at American Express
4/5

Recommendations & Advice

Would you recommend American Express to a friend?
Yes
What advice would you give to others applying to American Express
Make sure you enjoy networking! Always make time to chat to people and put yourself out there. Everyone is happy to go for a coffee chat so book them in and get chatting to colleagues.
In This Review
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