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Higherin
L'Oreal

Customer Supply Chain Review

at L'Oreal

Placement (10 Months+)

Business Operations

White City, London

Review Submitted: June 2024

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Support and Guidance
5/5 - Company Culture
5/5 - Overall Experience
5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.
Daily communications to internal and external stakeholders.
Answering queries via email / in-person / online meetings.
Frequent online teams meetings.
Liaising with wider team (Supply Chain, Commercial, Customer Care, etc).
Weekly data reports for presenting to internal and external stakeholders.
Utilising Excel and SAP for reports.
Account sweeping (going through customer orders to find any errors that need investigating)
Were you given much responsibility during your placement / internship?
I was given a significant amount of responsibility during my time here in L'Oreal as an intern.
I was in charge with producing the reports which are shared with internal and external stakeholders. This is key as you have to make sure you are presenting reliable data.
Answering queries from the team and customers is also a big responsibility as you are making you have the right facts by doing your own research or liaising with the other teams to gather the information needed.
Please rate how meaningful the work you were doing was
5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?
Communication
Collaboration
Excel
SAP
Adaptability
Writing
Analytics
Problem-solving
Time-management
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?
I gained a lot of support from my team and other teams as well.
You are not scared to make any mistakes because there is a strong support system around you. They are always there to help with anything.
Not only work-related, but also personal matters.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5

Company Culture

What was the company culture and general atmosphere like?
The general atmosphere is very chill.
The people are welcoming and friendly.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5

Overall Experience

To what extent did you enjoy your placement / internship?
I really enjoyed my internship 10/10.
I made a lot of meaningful connections here as well as attaining the skills and experiences I wanted to get out of the 1 year I was here for.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5

Future Career Prospects

Please rate the future employment prospects at L'Oreal
5/5

Recommendations & Advice

Would you recommend L'Oreal to a friend?
Yes
What advice would you give to others applying to L'Oreal
My advice is just to be yourself as they are very accepting and welcoming.
Always be prepared to adapt to new environments and situations.
Collaboration is also key here so be open to work with others and drive success together.
In This Review
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