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American Express

Customer Service & Business Strategy Internship Review

at American Express

Internship (1 Month+)

Business Operations

Brighton

Review Submitted: August 2023

Overall Rating

4.4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
4.3/5 - Skills Development
5/5 - Support and Guidance
4/5 - Company Culture
5/5 - Overall Experience
4/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.
Worked on a project that involved collaboration with my team, internal and external research and coordination with international colleagues. Gathered data and insights for a proposal at the end of my internship.
Were you given much responsibility during your placement / internship?
Yes, I felt that I had ownership of my project and felt that the work was meaningful.
Please rate how meaningful the work you were doing was
5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?
Developed my research, relationship-building, presentation skills and increased my confidence.
How would you rate the training provided during your experience?
4/5
How would you rate your development of industry-specific skills during the experience?
4/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
4/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?
Throughout I gel very supported both by the campus team overseeing the internship and my project team.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5

Company Culture

What was the company culture and general atmosphere like?
Excellent. It has a very collaborative, supportive culture where you feel valued as an employee.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
3/5
How would you rate the diversity initiatives?
4/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
4/5

Overall Experience

To what extent did you enjoy your placement / internship?
It surpassed every expectation I had for how much I would enjoy an internship and the culture of the company.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5

Future Career Prospects

Please rate the future employment prospects at American Express
4/5

Recommendations & Advice

Would you recommend American Express to a friend?
Yes
What advice would you give to others applying to American Express
Highlight repeatedly in your answers how you demonstrate and align with the Blue Box values. Also be personable
In This Review
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