Digital Product Analyst Review
at HSBC
Internship (1 Month+)
Banking, Research
Leeds
Review Submitted: August 2023
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
4.8/5
-
Skills Development
5/5
-
Support and Guidance
4.3/5
-
Company Culture
5/5
-
Overall Experience
4/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
My role involves looking at a specific page on the website, analysing it using different analysis tools and identifying what customers are doing and mapping their journey. I have to explore pain points and identify issues. I have to reach out to different departments and present my work and discuss possible ways in which we can improve the page.
Were you given much responsibility during your placement / internship?
My project was only overlooked by my Line Manager, every proposed change was designed by me and it was solely my responsibility to present it and push it forward. Naturally the proposed changes had to go through several departments and it all had to be agreed upon but it was my responsibility to make sure of that
Please rate how meaningful the work you were doing was
5/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
The new main skills I learnt were data analysis, excel, contentsquare, confluence and stakeholder management. The skills I developed were communication, presentation, prioritizing tasks and general computer skills. All of these were done subconsciously while on the job however there are ways that I endorsed my skills through additional learning courses, such as LinkedIn Learning.
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
4/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
Everyday my Line Manager reached out to me asking if I had any blockers and issues I wanted to raise and whenever they didn't have the answer they would give me the relevant people to get in touch with. Alongside this I had multiple people I could reach out to, for example my Grad Mentor, On-Programme Manager and other Interns and colleagues
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
The atmosphere was was super friendly and everyone was willing to help. There was no judgement from anyone and everyone had a fair say and part in projects. Every idea was taken seriously and the speak-up culture is respected and heavily encouraged
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
3/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
4/5
Overall Experience
To what extent did you enjoy your placement / internship?
I really enjoyed the internship - it gave me a realistic insight as to what an office job entails and enabled me to develop in many different ways. There were many opportunities to learn about things outside of your job role so it opens a lot of doors for you.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5
Future Career Prospects
Please rate the future employment prospects at HSBC
4/5
Recommendations & Advice
Would you recommend HSBC to a friend?
Yes
What advice would you give to others applying to HSBC
Be authentic. Your colleagues will know straight away when you're not being yourself, don't serially network and get to know your team on a personal level and ask how they're doing. Also make the most out of it and keep in mind that this internship is for you to take advantage of so do it - take time to authentically network, learn, complete courses and polish up on skills. Consistently ask for feedback regarding the quality of your work and regarding you as a person - what I always did was send an email to main stakeholders after a meeting with them and asked for feedback.
