Digital Client Service Summer Intern Review
at HSBC
Internship (1 Month+)
Banking
London
Review Submitted: August 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Support and Guidance
5/5
-
Company Culture
5/5
-
Overall Experience
5/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
My role is based in GTRF (global trade and receivable finance) Client Service team. The main task is to help solve the queries customers have regarding their HSBC products. As an intern with limited access, I'm much involved in admin stuff, such as sorting the inbox and summarizing data.
Were you given much responsibility during your placement / internship?
I was given full responsibility on a few individual tasks, but when it comes to those involving restricted customer information, I had limited access which is also understandable.
Please rate how meaningful the work you were doing was
5/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
I learned a lot on how bank works as a whole and how GTRF products serve the clients. My interpersonal skills and time management also got further developed.
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
Everyone I met was super supportive. Guidance was always provided and no matter what I was confused about, I could always find someone to help me out.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
Open minded, respect new ideas and supportive.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
5/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5
Overall Experience
To what extent did you enjoy your placement / internship?
I really enjoyed my placement. My learning curve has been really steep for the past few weeks. If I can have to chance to come back, I will be more than delighted to rejoin the team.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5
Future Career Prospects
Please rate the future employment prospects at HSBC
5/5
Recommendations & Advice
Would you recommend HSBC to a friend?
Yes
What advice would you give to others applying to HSBC
Make full use of the resources HSBC provides, whether it's the learning material or people you can connect with and for sure you will enjoy this unforgettable journey.
