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Higherin
NatWest Group

Digital Transformations Intern Review

at NatWest Group

Internship (1 Month+)

Banking

Edinburgh

Review Submitted: August 2023

Overall Rating

4.2 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4.8/5 - Skills Development
2.5/5 - Support and Guidance
4.5/5 - Company Culture
4/5 - Overall Experience
5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.
As part of the internship Programme I spent the majority of my time on placement. This is where I joined a team in the bank and joined their meetings or did work for them. My placement was in Retail Digital X.
Interns also do a business project in a group of 4-6 people, which is then presented in the second last week of the internship. One afternoon a week is assigned to working on that.
There is also time for self-led learning, speaker sessions, and wellbeing activities throughout the week.
Were you given much responsibility during your placement / internship?
I was given more responsibility than I was expecting. Within my first week I had started a piece of work that was then presented in a team meeting a couple of weeks later. It was checked over regularly by my manager and I knew I could ask any questions I needed to so it was not stressful but good to feel that I was being useful and producing something that would be helpful to my team.
Please rate how meaningful the work you were doing was
4/5

Skills Development

Have you learnt any new skills, or developed your existing skills?
The main skill that I have developed is digital literacy. When I joined the internship Programme I wasn't very confident at using Excel, but after getting help from a colleague on my team and completing online learning modules I feel much more confident.
Besides digital literacy I have definitely developed my networking skills. I had to practice this to meet and connect with other interns, but I also got in contact with more senior members of the bank and set up meetings to expand my network.
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
4/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?
Every intern is assigned a graduate buddy who you have weekly catch-ups with. My buddy was excellent and very supportive, she gave a lot of good advice and made sure that any problems I had were resolved.
You also get the support of your line manager and wider team who are there to provide you with work and answer any questions you may have. I was a bit nervous before starting about being thrown in the deep end but that wasn't the case at all.
How would you rate the support and guidance from your line manager?
2/5
How would you rate the support and guidance from the wider team?
3/5

Company Culture

What was the company culture and general atmosphere like?
Very positive. I think there's a stereotype with banking that everyone is very cut throat and trying to push people out of the way to get to the top but that wasn't at all the experience I had. The majority of people I interacted with were very friendly and helpful.
I also worried about the work-life balance, thinking that I would be expected to put in very long hours but again I was pleasantly surprised. There was great emphasis on wellbeing and not stretching yourself too thin.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
4/5
How would you rate the diversity initiatives?
4/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5

Overall Experience

To what extent did you enjoy your placement / internship?
Given the programme is 8 weeks long I thought that it would drag a bit but I can honestly say that it didn't. I'm not saying the work I was doing was always very exciting, a lot of excel spreadsheets, however I wasn't bored. One thing I will say is that my manager was away for a lot of the programme so at that point I definitely didn't enjoy it as much as I didn't feel I had as much work to do but that was purely situational.
Please rate your level of enjoyment on your placement / internship
4/5
Please rate how your experience met your expectations
4/5

Future Career Prospects

Please rate the future employment prospects at NatWest Group
5/5

Recommendations & Advice

Would you recommend NatWest Group to a friend?
Yes
What advice would you give to others applying to NatWest Group
Take every opportunity you can and make the most of the social activities, especially at the beginning. Ask to have a chat with more senior people or anyone you think has an interesting job, the worst that can happen is that they don't reply or say they're too busy but it can mean that you get an insight into people's career paths which can be both helpful and interesting. Also be in the office as much as you can be or as much is feasible, you'll learn a lot more and it's a nice atmosphere.
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