Customer Service Business Strategy Internship Review
at American Express
Internship (1 Month+)
Business Operations
Brighton
Review Submitted: August 2023
Overall Rating
4.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4.8/5
-
Skills Development
5/5
-
Support and Guidance
4.5/5
-
Company Culture
5/5
-
Overall Experience
5/5
-
Future Career Prospects
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis.
Working on a business critical project within the customer service business strategy function. Project is based on your own skill set.
Were you given much responsibility during your placement / internship?
Loads of responsibility and freedom to explore my role
Please rate how meaningful the work you were doing was
4/5
Skills Development
Have you learnt any new skills, or developed your existing skills?
Furthered my analytical and business skills as well as my communication skills and comms writing.
How would you rate the training provided during your experience?
4/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5
Support and Guidance
How much support and guidance did you receive during your placement / internship?
Lots of support - amazing manager, great team and great campus team.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5
Company Culture
What was the company culture and general atmosphere like?
Amazing! The culture is so inclusive and everyone is so welcoming and helpful.
How would you rate the inclusiveness of the culture?
5/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
4/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
4/5
Overall Experience
To what extent did you enjoy your placement / internship?
I LOVED my internship - so much better than my experience at other big corporations
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5
Future Career Prospects
Please rate the future employment prospects at American Express
5/5
Recommendations & Advice
Would you recommend American Express to a friend?
Yes
What advice would you give to others applying to American Express
Be passionate about the company and do your research
