Digital Support Level 3 Apprenticeship - Ross and Liddell

Kickstart your career as a Digital Support Apprentice in Glasgow!

Learn data entry, customer care and office organisation in a friendly, supportive team.

About the Company

Ross and Liddell is one of Scotland's largest and most professional property factoring companies, dedicated to delivering exceptional customer service across the country. With a commitment to continuous improvement and innovation, we prioritize our clients' needs while providing comprehensive training and support for our staff.

We are seeking a Digital Support Apprentice to join our Repairs team at Ross and Liddell. This role is crucial in supporting our Repairs operations and ensuring that our support processes run smoothly. Based in Glasgow, you will play a key role in enhancing our client service experience.

Responsibilities

• Perform data entry tasks accurately and promptly
• Liaise with external contractors via phone and email
• Handle incoming and outgoing calls with professionalism and courtesy
• Maintain jobbing repair work order records
• Support the team with ordering & office organisation tasks as needed
• Support reception duties on an ad hoc basis

The skills you will need

• Strong organisational skills with attention to detail
• Excellent verbal and written communication skills
• Experience of Microsoft packages

Working hours

Monday to Friday, 9am - 5pm

Benefits

• A competitive salary
• Annual bonus
• Your birthday off
• Great annual leave package
• Health + wellbeing policy
• A supportive team
• Company pension

Future prospects

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.