Commercial Support Level 3 Apprenticeship - Ross and Liddell

Kickstart your career as a Commercial Support Apprentice with Ross and Liddell in Glasgow!

Learn invoicing, data entry, and client service in a supportive, growth-minded team.

About the Company

Ross and Liddell is one of Scotland's largest and most professional property factoring companies, dedicated to delivering exceptional customer service across the country. With a commitment to continuous improvement and innovation, we prioritize our clients' needs while providing comprehensive training and support for our staff.

The Role

• Processing contractor invoices via Microsoft Excel
• Preparing correspondence and letters and send these to customer/management via Microsoft Outlook
• Be the first point of contact for incoming telephone enquiries from customers, triage calls where appropriate to allow management to handle any urgent requirements
• Become a CPL Property Management System superuser. This involves correctly updating and saving new customer information or queries
• Data entry and processing via Microsoft Excel and CPL internal system
• Collating information for colleagues and clients using Microsoft word, pulling information from the CPL management system

What we’re looking for

• Confident telephone manner and strong interpersonal skills
• Effective communication abilities
• Attention to detail and a methodical approach to tasks
• Ability to work collaboratively within a team environment
• Strong organisational skills with attention to detail
• Excellent verbal and written communication skills
• Experience of Microsoft Packages

Rewards and Benefits

• A competitive salary
• Annual bonus
• Your birthday off
• Great annual leave package
• Company pension
• Health + wellbeing policy
• A supportive team
• Company pension

Future Prospects

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.