Digital Support & Transformation Level 3 Apprenticeship - Beijer Ref 2026

About the role

We're looking for a motivated Digital Innovation & AI Apprentice to join our team and help support exciting digital projects across the UK and Ireland. You'll gain hands-on experience with e-commerce platforms, AI tools, business systems, digital marketing, and data analytics while working towards a recognised Digital/IT apprenticeship qualification.

Responsibilities

• Supporting and improving our websites, digital platforms, and online customer experience.
• Learning how AI and digital tools can improve business processes and efficiency.
• Assisting with digital marketing activities, including website content and SEO.
• Helping analyse website performance, customer behaviour, and online sales data.
• Supporting digital projects and system improvements across the business.
• Working with business systems such as Microsoft Dynamics 365, CRM, and e-commerce platforms.
• Collaborating with teams across sales, marketing, operations, and IT.
• Assisting with data management, reporting, and process improvements.

Desirable skills

• An interest in technology, AI, digital systems, e-commerce, or business technology.
• A positive attitude and willingness to learn new skills.
• Good organisation and attention to detail.
• Confidence using computers and Microsoft Office.
• Strong communication and teamwork skills.
• An interest in data, reporting, or digital marketing is a bonus.
• No previous industry experience required – full training will be provided.

Entry requirements

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
• GCSE Maths and English (or equivalents) at grades 3+ (D or above).
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject.
• You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
• If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

Working hours

• 40 hours per week, 8am - 5pm, Monday to Friday (one hour lunch break)

Benefits

• Competitive salary (£18,000 – £20,000 per annum depending on experience).
• Full training and support toward your IT apprenticeship qualification.
• 25 days holiday plus bank holidays.
• Career progression opportunities within a global organisation.
• Friendly, supportive working environment.
• Company pension scheme.
• Life assurance / life insurance.
• Free / on-site parking.
• Cycle to Work scheme.
• Health & wellbeing programme.

Future prospects

• 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About the Company

Beijer Ref is a leading global specialist in refrigeration, air conditioning, and heat pump technology. With a strong presence across the UK, we pride ourselves on innovation, sustainability, and exceptional customer service. We’re now looking for a motivated apprentice to join our friendly team at our South Leeds site.

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.