Digital Support Level 3 Apprenticeship - Lothian Buses

Digital Support Level 3 Apprenticeship - Lothian Buses

About Lothian Buses:

As Edinburgh’s principal transport provider, Lothian has been providing the city with a first-class public transport service for over a century. In more recent years they have expanded to provide the same great services within Midlothian, East Lothian and West Lothian. They operate over 70 services, through a fleet of over 700 vehicles and employs over 2,500 employees which includes over 1800 drivers.

An opportunity had risen for a Digital Support Apprentice to join their Head Office. Lothian have supported several QA Apprentices over the years, so you are in safe hands!

What will you be doing?

• First point of contact for all visitors to Lothian. You will maintain workplace security by issuing, checking and collecting badges as necessary and maintaining digital visitor logs. You will triage any telephone queries and escalate where necessary
• Book meeting rooms when requested via inhouse booking system
• Access files via Sharepoint and assist with digital document management
• Arrange travel & accommodation via portals such as Scotrail and LNER
• Order stationery when required online
• Assist in calendar management for Senior Leadership Team via MS Outlook
• Work in collaboration with the Finance Department where needed to ensure smooth cashflow
• Sorting and distributing mail, arranging couriers as requested via portals such as DPD and receiving/logging parcel deliveries and advising staff of deliveries for collection
• Managing retirement & long service procedures
• Maintaining and updating organisation charts

Desirable skills:

• Knowledge of Microsoft applications including Word, Excel and Outlook
• Excellent written and verbal communication skills
• Telephone, typing and general IT skills

Salary: £18,540 per annum

Working hours: Monday to Friday, 9am – 5pm

Benefits:

• Critical illness protection
• Life assurance
• Discounted conveyancing on sales and purchases
• Discounted eyecare
• Charity donation through payroll
• Cycle to work scheme
• Buy additional leave option
• Extra holidays at Christmas
• CSR days
• Funding for external training
• Recruitment finder’s fee
• Additional discounts
• 4pm birthday finish
• Pension scheme

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

How to apply

To apply for this role and to find out more, please click on the apply button. Please note that applications may close before the application deadline, so apply early to avoid disappointment.