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Digital Support Higher Apprenticeship - NCS Office Systems Ltd

About 4.6/5
Deadline: Ongoing
Salary: £15,704 - £17,888 per annum
Job Type:
Higher Level Apprenticeship
Job Roles:
Information Technology
Customer Service
Locations:
Glasgow

Job Description

Digital Support Higher Apprenticeship - NCS Office Systems Ltd

NCS Office Systems Ltd is a dynamic and growing company that specialises in providing high-quality office solutions and services to clients. We pride ourselves on creating a supportive, collaborative workplace that fosters growth and development.

Overview:

We’re currently looking for an enthusiastic and motivated apprentice to join our team and help with the day-to-day operations.

Responsibilities:

  • You will become a system expert on 'Drive' software, sharing customer information with other departments, ensuring that information is stored and shared correctly.
  • Ensuring documentation is captured and uploaded digitally using accurate data entry skills.
  • Logging jobs on 2Serve software to collaborate with internal stakeholders by noting external information from customers.
  • Acting as first-point of contact for the business over the phone and in person, triaging any enquiries and passing to the relevant team where necessary by operating on Reception duty.
  • Taking ownership of incoming and outgoing mail (Outlook) and using MS Excel to track this.
  • Ad hoc tasks such as working as part of a team with Telecoms department.

Desirable skills:

  • Ambitious.
  • Willing to learn.
  • Friendly.
  • Able to work in a team environment.
  • Good communication skills.

Salary:

£15,704 - £17,888 per annum (Depending on experience).

Working week:

40 hours per week, Monday to Friday,8:30am - 5:30pm.

Benefits:

  • 20 days annual leave + public holidays.
  • Early finish every 2nd Friday.
  • No weekend work!
  • Ability to grow in a supportive environment.

Future prospects:

NCS Office Systems have supported numerous apprentices in the past who've progressed within the company following successful completion of their apprenticeship.

How to apply

To apply for this role and to find out more, please click on the apply button.

Please note that applications may close before the application deadline, so apply early to avoid disappointment.


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