Service Coordinator Review
at Quora Group
Level 3 Apprenticeship
Business Operations
North Shields
Review Submitted: April 2025
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
First Point of contact for customers
Arranging Gas engineer schedules
Invoicing, producing purchase order numbers
Producing Quotations
Receival of parts ready for works to go ahead
Arranging Gas engineer schedules
Invoicing, producing purchase order numbers
Producing Quotations
Receival of parts ready for works to go ahead
To what extent do you enjoy your programme?
5/5
Extremely enjoyable, work with an amazing group of people & have the best support around me day to day within my role & programme.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Communication & Confidence has improved significantly
IT Skills, and use of software
IT Skills, and use of software
Structure and Support
How well organised/structured is your programme?
5/5
How much support do you receive from your employer?
5/5
Touched on in previous question, always feel supported and never afraid to ask any questions I am unsure of.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Always received great support whilst working towards my qualification.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Great, gives you an insight into the companies way of thinking and how to deal with problems from a different point of view.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Hi
Group social events arranged, apprentice social days & engineers meetings regularly to catch up and get to know other colleagues
Group social events arranged, apprentice social days & engineers meetings regularly to catch up and get to know other colleagues
Recommendations & Advice
Would you recommend Quora Group to a friend?
Yes
Why?
In my opinion, it is one of the best companies to work for. Great work ethic and a real care for employers, you aren't just a number when you work here!
What tips or advice would you give to others applying to Quora Group?
Be yourself, always be honest & there is always someone on hand to help. Everyone is lovely and here to support each other.
