Customer Service Advisor with British Gas

Aimee had been out of work for six months and was struggling to find a job, sapping her self-confidence.

“For months, I would visit my local job centre really regularly, but struggled to find anything. Applying for jobs and being turned down for interviews made life very hard and I struggled with my self-confidence. When you’re unemployed, people look down on you. All you need is for someone to give you a chance.”

Her job centre adviser suggested applying for a British Gas apprenticeship through the ‘Movement to Work’ scheme. British Gas’ parent company Centrica is proud to be part of this industry-wide initiative, working with other leading organisations, including M&S, Starbucks, BT, Unilever, Accenture and BAE Systems, to tackle youth unemployment in the UK.

After completing the ‘Movement to Work’ pre-employment training, Aimee was accepted onto the British Gas Customer Service apprenticeship scheme.

She now has a permanent, full-time Customer Service Adviser role with British Gas. It’s an uplifting story that Centrica hopes will inspire more young people.