Recruitment Operations Assistant Review

Item: Recruitment Operations Assistant at Manchester Metropolitan University
Rating: 5
Author: Anonymous

at Manchester Metropolitan University

Internship (1 Month+)

Business Operations, Recruitment

Manchester

Review Submitted: November 2026

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

5/5 - Skills Development

5/5 - Support and Guidance

5/5 - Company Culture

5/5 - Overall Experience

5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.

Process and update applicant records using the University's admissions system, ensuring accuracy and confidentiality. · Complete admissions compliance checks including DBS, police clearance, occupational health and document verification. · Manage and categorise high volumes of applicant emails, providing timely responses and escalating complex queries where required. · Support the confirmation and enrolment process by reviewing applicant records and resolving administrative issues. · Liaise with internal teams and external stakeholders to resolve applicant and system-related issues. · Provide excellent customer service through email and telephone communications. · Carry out detailed data entry, record management and status updates whilst maintaining a high level of accuracy. · Support major admissions projects and peak operational periods by prioritising workload and meeting deadlines. · Use Microsoft Outlook, Teams, Excel, OneDrive and specialist university systems to support daily operations. · Assist the Compliance team with reviewing documentation and maintaining accurate records.

Were you given much responsibility during your placement / internship?

Yes

Please rate how meaningful the work you were doing was

5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?

Yes, I have developed several new skills and strengthened existing ones during this role. I have improved my attention to detail through processing applicant records and carrying out compliance checks, including DBS, occupational health and document verification. I have also enhanced my communication and customer service skills by managing high volumes of applicant enquiries via email and telephone. In addition, I have developed stronger administrative and organisational skills by prioritising workloads, meeting deadlines, and supporting admissions projects during busy periods. My confidence using Microsoft Office applications, particularly Outlook, Teams and Excel, has also increased, alongside gaining experience with specialist university admissions systems and compliance processes.

How would you rate the training provided during your experience?

5/5

How would you rate your development of industry-specific skills during the experience?

5/5

How would you rate your development of personal / soft skills during the experience?

5/5

Please rate how these skills have helped you in your career development

5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?

I received a great deal of support and guidance throughout my placement. My colleagues were always willing to help, answer questions, and provide advice whenever needed.

How would you rate the support and guidance from your line manager?

5/5

How would you rate the support and guidance from the wider team?

5/5

Company Culture

What was the company culture and general atmosphere like?

The company culture was friendly, supportive and collaborative. Team members were approachable and always willing to help with questions or provide guidance when needed. There was a strong focus on teamwork, professionalism and delivering a high-quality service to applicants. The atmosphere was positive and fast-paced, particularly during busy admissions periods, which helped me develop my organisational skills and confidence. I felt valued as part of the team and enjoyed working alongside colleagues from different departments to achieve shared goals.

How would you rate the inclusiveness of the culture?

5/5

How would you rate the social opportunities?

5/5

How would you rate the diversity initiatives?

5/5

How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?

5/5

Overall Experience

To what extent did you enjoy your placement / internship?

Copilot said: I thoroughly enjoyed my placement and found it to be a very valuable experience. It gave me the opportunity to develop my administrative, communication and organisational skills while working in a professional and fast-paced environment. I particularly enjoyed supporting applicants, working collaboratively with colleagues across different teams, and being trusted with important compliance and admissions processes. The placement increased my confidence, enhanced my attention to detail, and provided me with practical experience that will be beneficial for my future career. Overall, it was a rewarding experience that exceeded my expectations and helped me grow both professionally and personally.