Customer Account Executive Review

The role is customer facing which involves:
Manage customer accounts (e.g. retailers)
Drive sales and hit targets on a weekly, monthly and yearly target
Plan promotions and product placements around store, unlocking best in class activation
Analyse sales data and performance to make informed investment decisions
Work with internal teams when planning campaigns (marketing, supply chain, finance)

Managing retail accounts – Owned the relationship with retailer agencies and buyers
Tracking sales performance – Monitored how products are selling and identifying trends
Supporting promotions – Helping plan and review offers, displays, and in-store activity
Data analysis – Using sales data to spot opportunities for growth
Working with teams – Coordinating with marketing, supply chain, and finance
Ensuring execution – Making sure products are available, well-positioned, and promoted correctly

Data analysis – understanding sales data and spotting trends/opportunities
Commercial awareness – learning how pricing, promotions, and profit work
Communication – working with customers and internal teams
Relationship management – building trust with stakeholders
Organisation & time management – handling multiple tasks and deadlines
Problem-solving – dealing with stock issues, performance gaps, or promotions
Negotiation basics – supporting discussions on pricing, deals, or placements

Received guidance from manager and team members
Regular check-ins and feedback to improve performance
Support from cross-functional teams (e.g. marketing, supply chain)
Training and onboarding to build skills

Friendly and collaborative working environment
Supportive team with open communication
Fast-paced and commercial-focused
Encourages learning and development

I really enjoyed my placement year and found it valuable where I gained practical experience in a commercial role and enjoyed working with a supportive and collaborative team. Moreover, I found the work engaging and helped build confidence in corporate environments. Unilever offers a wealth of out of role opportunities too in the onboarding processes and brand led initiatives.

Yes