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Reception Review

at Leonardo

Level 2 Apprenticeship

Hospitality Management

Newcastle upon Tyne

Review Submitted: April 2026

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5
Greeting and Welcoming Visitors
Answering and Directing Calls
Managing Reception Area
Handling Mail and Deliveries
Scheduling and Bookings
Administrative Support
Problem-Solving

To what extent do you enjoy your programme?

5/5

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

Structure and Support

How well organised/structured is your programme?

5/5

How much support do you receive from your employer?

5/5

How much support do you receive from your training provider when working towards your qualifications?

5/5

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/5

Recommendations & Advice

Would you recommend Leonardo to a friend?

Yes

Why?

I will recommend Leonardo Hotels for their authentic hospitality, comfortable rooms, excellent customer service, and great location.
The hotels are known for their modern, stylish, and affordable accommodation in prime urban locations.

What tips or advice would you give to others applying to Leonardo?

When interviewing at Leonardo, it's important to be well-prepared and to research the company thoroughly. Be objective and to the point, share your experiences and skills without embellishment.
Tell them why you're good at those things and provide real-world examples for everything you mention.
In This Review
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