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Clinical support worker Review

at NHS

Level 2 Apprenticeship

Healthcare

Royal Leamington Spa

Review Submitted: April 2026

Overall Rating

4.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
4.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5
• patient care (washing, dressing, moving/mobilising etc)
• clinical part ( observations, blood sugars, taking urine/stool samples, catheter care, last offices + more )
• documentation

To what extent do you enjoy your programme?

5/5
• i really enjoy this job role
• it feels like such an achievement at such a young age

Skills Development

Have you learnt any new skills or developed existing skills?

5/5
skills i’ve learnt since being an apprentice:
• how to do observations
• how to take bloods
• how to do ECG’S
• how to take blood sugars
• how to use different types of equipment
• swft learn trainings ( dementia, basic life support, mental health/learning disability’s )
• catheter care
⤷ changing catheter bag
⤷ placing night bags at night
• end of life care
overall i’ve learnt so much, and it’s a role where you will learn something new everyday and gain more skills

Structure and Support

How well organised/structured is your programme?

4/5
my job role was organised and clear, but the college side wasn’t structured or organised at all. because of that, parts of my apprenticeship like finishing it, ended up being delayed

How much support do you receive from your employer?

5/5
everyone has been supportive
especially my practice advocate and my band 6 mentor

How much support do you receive from your training provider when working towards your qualifications?

5/5
i’ve been given so much support throughout my apprenticeship journey by my practice advocate

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/5
on swft learn we have mandatory training that needs to be completed annually, following along with plenty of other training courses that we can choose from to get extra skills/knowlegde.
i’ve had some outside of work days where a few staff members get together and we do some training with our manager which is nice and getting to know the staff.
with the apprenticeship we have also had training sessions as a group which is nice

Recommendations & Advice

Would you recommend NHS to a friend?

Yes

Why?

i would recommend nhs apprenticeships because i think you get so much support from the people who are involved in the apprenticeship team, you learn so much, everyday. it’s such a great achievement and you earn as you learn

What tips or advice would you give to others applying to NHS?

• learn the nhs values
• communicate well and handle responsibility
• don’t be afraid to ask questions and get involved
In This Review
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