Customer Account Manager Review
at Unilever
Degree Apprenticeship
Sales
Kingston upon Thames
Review Submitted: April 2026
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role is to ensure account performance is delivered in line with agreed targets. I proactively identify and communicate risks and opportunities to relevant stakeholders. I build strong working relationships with key internal and external partners, including supply chain, finance, and external agencies. As the main point of contact for my account, I ensure all stakeholders are aligned behind my customer’s needs and priorities.
To what extent do you enjoy your programme?
4/5
I love the culture at the company and thoroughly enjoy the apprenticeship overall. The only thing that brought the ranking down is that there can be issues with unclear or delayed communication.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
This apprenticeship has been excellent in terms of skills development. As an apprentice I haven't been given the low level work but instead I have had well rounded roles that have pushed me. As an apprentice I have been given some great responsibilities and have been able to learn about many parts of the business.
Structure and Support
How well organised/structured is your programme?
4/5
How much support do you receive from your employer?
4/5
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Recommendations & Advice
Would you recommend Unilever to a friend?
Yes
Why?
I love the culture of the company. It is a great environment to work in and everyone is so supportive.
What tips or advice would you give to others applying to Unilever?
Really look into Unilever as a company and get to know what drives the business and if that aligns with you.
