Data Technician Apprentice Review
at TSB Bank
Level 3 Apprenticeship
Customer Service
Gloucester
Review Submitted: April 2026
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Completing the apprenticeship alongside a Financial Support customer service role. Speaking to and supporting customers in financial difficulties either temporarily or long term.
To what extent do you enjoy your programme?
5/5
Absolutely love it, have had substantial support and now have successfully gained a promotion to an Analyst role whilst still on the apprenticeship
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Excel Pivot Tables
Power Query
Ai basics
Power Bi
Power Query
Ai basics
Power Bi
Structure and Support
How well organised/structured is your programme?
5/5
amazing support from both the external college and it is very well structured with easy to follow online modules as well as workshops.
How much support do you receive from your employer?
5/5
Excellent support
How much support do you receive from your training provider when working towards your qualifications?
5/5
excellent support
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
it has landed me an analyst role
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
there are lots of different groups, a social network and volunteering days
Recommendations & Advice
Would you recommend TSB Bank to a friend?
Yes
Why?
Amazing place to work
What tips or advice would you give to others applying to TSB Bank?
Go for it
