Customer Service Review
at Breedon
Level 2 Apprenticeship
Transport Planning
Spennymoor
Review Submitted: April 2026
Overall Rating
3.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I do the transport planning for Greater Manchester. This involves taking calls, booking work onto the system and communicating with my wagon drivers.
To what extent do you enjoy your programme?
4/5
It's an interesting job to the extent of its different everyday which I really enjoy.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Learnt about concrete and the process it goes through, and how much of a complicated process it is.
Structure and Support
How well organised/structured is your programme?
4/5
Sometimes things do get left to last minute to be communicated but overall i find it's organised
How much support do you receive from your employer?
4/5
Very supportive environment and very encouraging.
How much support do you receive from your training provider when working towards your qualifications?
4/5
He's supportive in the sense that he's always there if I need him, and he makes the team feel more like a family than anything. My manager will always be in our teams corner.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Helps me learn at my own pace, which helps me feel there is no pressure.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
i dont think so
Recommendations & Advice
Would you recommend Breedon to a friend?
Yes
Why?
It's a very supportive environment with family-like co-ops that will go above and beyond to help.
What tips or advice would you give to others applying to Breedon?
Work hard and you will see results. ask as many questions as you can and don't be shy. So many people within this business are extraordinarily knowledgeable and are more than happy to share that knowledge with you, as they are proud of what they do.
