Lead field service engineer Review
at Costa Coffee
Level 3 Apprenticeship
Business Operations, Engineering
Milton Keynes
Review Submitted: April 2026
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
lead engineer for a team of 20 engineers. looking after them day to day as well as fixing coffee machines
To what extent do you enjoy your programme?
5/5
loved it. our tutor from SCL was amazing
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
self reflection, to understand other needs. trust in my abilities
Structure and Support
How well organised/structured is your programme?
5/5
How much support do you receive from your employer?
3/5
could of been allocated more time to complete assignments
How much support do you receive from your training provider when working towards your qualifications?
5/5
SCL was brilliant
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
gives you the skills to perform at our best
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
not in our department as we're field based spread across the country
Recommendations & Advice
Would you recommend Costa Coffee to a friend?
Yes
Why?
Great place to work. they make you feel welcome and there are lots of opportunities for growth
What tips or advice would you give to others applying to Costa Coffee?
be yourself
