Security Supervisor Review

I currently work as a Security Supervisor in the Burnley area, overseeing security operations across a variety of sites, including providing services for HMCTS court buildings. My role involves ensuring a safe and secure environment through duties such as conducting bag searches, using metal detection wands, carrying out both internal and external patrols, and monitoring CCTV systems. In my supervisory capacity, I manage day-to-day security issues, including handling redline investigations, supporting return-to-work processes, conducting interviews, taking detailed notes, and leading disciplinary meetings. I also regularly participate in weekly team calls to coordinate operations, address ongoing concerns, and ensure consistent standards across all sites.

My programme is well organised and clearly structured, which has made it easy to follow and stay on track alongside my full-time role. The learning is set out in a logical way, building from core management skills into more advanced topics, which has helped me apply what I learn directly into my day-to-day work.
There is a good balance between coursework, practical application, and regular check-ins, which keeps me focused and accountable. The expectations are clear, and the support from tutors and the programme team has been consistent throughout. Overall, the structure of the programme has helped me manage my time effectively and continue developing my skills in a steady and manageable way.

I receive a good level of support from my employer throughout my programme. They give me the time and flexibility needed to focus on my studies alongside my day-to-day responsibilities, which makes it much easier to stay on track. I’m also supported in applying what I learn in a practical way within my role, which helps reinforce my development.
There is regular communication, and I feel comfortable raising any issues or asking for guidance when needed. My employer is supportive of my progression and encourages me to continue developing my skills, which has had a positive impact on both my confidence and performance at work.

I receive a strong level of support from my training provider while working towards my qualifications. They provide clear guidance on what is expected, with well-structured learning materials and regular sessions that help keep me on track. My tutor is approachable and always available to offer support, whether that’s answering questions, giving feedback, or helping me understand more complex areas.
The feedback I receive is detailed and constructive, which has helped me improve my work and continue developing my skills. There are also regular check-ins and progress reviews, which keep me focused and motivated. Overall, the support from my training provider has been consistent and plays a key role in helping me successfully progress through the programme.

I feel that my qualification through my training provider supports my role to a great extent. The knowledge and skills I’ve gained can be directly applied to my day-to-day responsibilities, particularly in areas such as leadership, communication, and managing operations across multiple sites.
It has helped me take a more structured and professional approach to tasks like handling investigations, managing staff performance, and dealing with challenging situations. I’ve also developed a better understanding of planning, organisation, and decision-making, which has improved my confidence in my role as a supervisor.
Overall, the qualification has had a positive impact on my performance, allowing me to work more effectively, make better decisions, and contribute more to the team and wider organisation.

Yes

es, I would recommend OCS Group to a friend. It’s a well-established company with a strong reputation in the facilities management and security sector, operating across a wide range of industries including government, transport, and healthcare.
From my experience, the company provides good opportunities to gain hands-on experience across different sites, which helps build confidence and develop a wide skill set. The nature of the work keeps things varied, and there are opportunities to progress, especially for those willing to take on more responsibility and continue learning.
OCS also places a strong focus on standards, consistency, and professionalism in its services, which helps create a structured working environment. In addition, being part of a large organisation means there is support available and the chance to be involved in a wide range of operations and contracts.
Overall, I would recommend OCS Group to someone looking to build a career in security or facilities management, particularly if they are motivated, willing to learn, and looking for progression opportunities.